Services

Personal Nationwide Toll-Free Numbers

Your life is about to get a lot more simple.

Simply search our database of thousands of toll-free numbers to choose the personal number that is right for you. This will be your very own number, not a shared number like many other companies. You can even transfer an existing number you already own. or use our popular “word search” to get that special “easy-to-remember” vanity number using key words.

There is no hardware, no software and nothing to install. You don't need a dedicated line for it, as it can ring on any existing phone or cell line. You can be up and running within minutes.

Once activated, people can reach you no matter where you are, at home, work, on your cell phone, or anywhere you desire…and, you don’t need to give out your private numbers again.

Stop losing leads by frustrated clients trying to track you down by calling various numbers, provide them a simple easy guaranteed way to reach you that you will never have to change. And remember, even if you are not available, they can select to leave you a voice mail message or receive faxed information you have stored into the system. No busy signals!

You are also PROTECTED from Caller Fallout…that is the 40-50% of callers that simply hang up when they can not reach the person they are calling right away. Since you automatically capture all the callers data including the time, date, topic of interest, marketing source of the call and phone number, even if they have caller ID blocking.

You can get this information text-messaged to you instantly on your cell phone, or access it any time on your online control panel.

Don’t risk losing calls because you aren’t available, or on the other line, your new toll free number can handle multiple calls simultaneously, all while performing multiple automated tasks increasing productivity and ensuring that you always have the ability to follow up.

Text Message/Pager Notifications

Get virtually unlimited text-messages and page notifications sent out free of charge.

Although you can select to only have notifications stored in your online control panel, many find that the speed of communication between themselves and their clients can make the difference between getting the deal, or losing it.

Instant unlimited notifications means being available to clients at the height of their interest, not days or weeks later.

Unlimited Listings

Whether your a national real estate company like REMAX, Coldwell Banker, Keller-Williams, or Century 21 with thousands of active property listings, or a major corporation with 500 employees each requiring a separate extension, or perhaps a simple home-based business owner with only 3 products or services to sell, you will love the fact that you can have virtually unlimited listings at no extra charge.

In addition, since each listing can directly connect and notify different and multiple people, information and notifications can be efficiently funneled throughout your company with seamless integration.

Custom Opening Statements

You may be a small business but you don’t have to sound like one. The first impression you provide callers can make the difference between getting their business or not.

Customers want to do business with a professional established business. There is a reason why large corporations spend a small fortune every month on sophisticated phone systems. It is because they realize that a professional image.

Provide customers a prepared professional greeting each and every time they call, whether 6:00 am or 6:00 pm.

Unlike other companies, 800service.com allows each extension to have its own custom greeting and closing statement to personalize your message as you see fit. You can either select from one of our standard greetings, or record one for yourself.

Integrated Contact Management System

At 800service.com, we understand that generating the lead is only part of the steps necessary to take a potential client from inquiry to successful close.

For this reason, we have included your very own easy-to-use fully integrated contact management system.

All inbound calls are automatically placed into the “new” folder under contacts. From here, you can create your own folders and migrate the lead into the different phases of your selling process.

Of course, at any time you can add additional client information by simplify clicking the edit tab, and adding the additional information you get when calling them back.

You can also set up appointments and tasks with this client by clicking on the “tasks” tab and entering the subject, time, data and description of the meeting. or add additional appointments by selecting the “to do” folder, clicking “new”, and entering the information for your upcoming meeting.

Keeping your contacts and upcoming meetings organized is just another way Automatic Leads helps insure your success.

Custom Closing Statements

Many of our members enjoy the professionalism of a standard closing statement to play after their extension.

For instance, “We hope that this information was of interest to you; otherwise please feel to contact us direct at 800-555-1212. Let our 25 years in the Conejo Valley help guide you in the right direction.”

Of course, each extension can offer a different closing statement, the same one, or none at all...it's up to you.

Complete Web Interface

Your online control panel allows you to stay in control of your communications 24 hours a day, 7 days a week. You can make real time changes, from anywhere in the world. From any computer, you can:

Review your account - including editing your account info, paying your current balance online, viewing your invoice, and or change your credit card information

Access your integrated contact management system - Since all inbound calls are automatically planed in your “new” contacts folder, you can browse or modify the information any time. You can also set appointments to meet with potential clients at the click of a button. Of course you can also create new folders to manage all of your leads efficiently. There is also a “to do” folder to keep your appointments organized

Set up or view your extensions - Whether you choose to view a list of your extensions, or set up a brand new extensions, it is easily done with the click of a few buttons. You can also change any part of your extensions instantly, whether it is the opening or closing statement, the recording itself, or who will be notified. You can also change the caller options. Since the system is fully dynamic, each separate extension can directly connect or notify different and multiple people.

Modify your website, From the website tab, you enter control of your integrated website where you can change the text, design, and content at the click of a button…no expensive hard to reach webmasters here!

Access your voicemail

From the “voice mail” tab, you can see the date, time, and phone number of every voicemail message you have received. Simply click the play button, and when finished, you can select to delete it or store it for future review.

Manage your email

In the email field, you can manage your inbound and outbound emails and keep them organized for later review

Access any of the available caller reports

Over 12 real time reports are available to you keeping you in full control of your marketing efforts 24 hours a day, 7 days a week, from anywhere in the world. Simply set your date range, and select to see real time reports based on: area code, date, hour, listing, marketing source, result, call statistic, marketing effectiveness, or average call length.

Under the Help tab, you can find information on the most frequently asked questions, as well as scripts, marketing materials, recording and other forms, as well as top strategies on building your business in any market.

800service.com’s control panel is your easy-to-use solution to managing your business communications from anywhere in the world.

Multiple Caller Reports

Tired of guessing where the best places to advertise are, only to end up with a less-than-adequate return on your investment?

The days of inefficient advertising are over. 800service.com ensures that you can spend your hard earned dollars in only the most cost-productive advertising efforts by automatically tracking the cost and marketing source of each call.

When creating a new extension, simply enter the name of the advertising source, the amount it cost, and the system takes it from there.

800service.com offers 12 different real time caller reports to keep you in full control of your marketing efforts 24 hours a day, 7 days a week, from anywhere in the world.

Simply log into the website, and select the report you wish to see. You can set your own date ranges, and see a list of all calls, or select to see real time reports based on

Area code - determine which geographical area your calls are coming from, to assist in positioning future advertising and areas of demand for your product or service

Date – what days of the week are potential clients or customers calling you most.

Hour – organize your time so you are most available when customers are calling

Listing – which extension are triggering more calls, and which need additional attention to attract more calls

Marketing Source – which marketing sources are generating a lot of calls, and which are a waste of money

Result – how effective is your add in getting the caller to take action.

Call Statistic - a single report that summarizes all of the data from all of the reports

Marketing effectiveness – determines the exact cost effectiveness of each marketing campaign by taking the exact marketing cost and dividing it by the number of calls received

Average call length – informing you of the length of your recordings and responses.

Unlimited Voice Mail Boxes

Whether you receive 10 messages or 1,000 a day, there is no extra charge for voice mail. 800service.com's voice mail manager allows you to easily organize them for later retrieval and review

Real Time Caller Statistics

At the click of a button, you can instantly get a complete real time summary of all your caller reports.

Simply log into the website, set your own date ranges, and see a list of all caller reports dividing the calls by area code, date, listing, marketing source, result, marketing effectiveness, and average call length.

These graphical report statistics are excellent tools to oversee your marketing campaigns, allowing you to pinpoint effective and ineffective aspects of your business.

Caller ID Look Up

Your toll-free number automatically captures the time, date, marketing source, topic of interest and phone number of every call placed to you, even if the caller hangs up without saying a word, has an unlisted number, or has Caller ID Blocking!

You can get this information instantly via text-messaging on your cell phone or at your leisure on the online control panel.

This information is also automatically added into your integrated contact management system for follow-up.

Voice Mail

Get a lot of messages? You can access your voice mail via any telephone in the world, or access them online through the online control panel.

There you can view the time, date and phone number of the caller, as well as play the message right on your computer. You can also select to save the message for later review.

Name/Address Contact

In addition to the time, date, marketing source, topic of interest and phone number of every call placed to you, you can also get the name and address of the caller (if they are listed) via our reverse look-up service.

You can view this on the online control panel. This information is also automatically added into your integrated contact management system for follow-up.

Faxback

Provide information about you, your company, or virtually any product or service using our faxback option.

After listening to your recorded message, callers can select to receive your faxed information by simply selecting a key and entering the fax number they wish the item to be sent to.

This is all remote, and does not require you to sit at a fax machine to send it out. It is handled automatically.

Mailbox Directory Listings

Have a large amount of employees but don't want to list them all by name in your phone directory?

Allow potential customers the ability to spell the particular employees name and provide a seamless transition.

Call Blocking/Allow

Wish to use your toll-free number on the internet but only wish to accept calls from local prospective clients in your area? No problem.

Simply enter the area codes you wish to allow calls to be placed from, or you can do the reverse and enter area codes you do not want to accept calls from.

Multiple Direct Connects

Don't risk losing the opportunity to speak to an interested client just because your not sitting at your desk. Availability can mean the difference between getting the sale or not.

This follow-me service ensures your availability no matter where you are, your home, your office, or to your cell phone increasing your availability immensely.

You can also offer callers multiple direct connects to reach you, or alternate people to speak with.

Online/Offline Recordings

You can select to record your messages 24 hours a day via any phone, an on-line request, faxed request, or email our recording department and we will do it for you.

Multiple Notifications

Not only can your single toll-free number offer unlimited extensions at no cost, but each extension can directly connect and notify different and multiple people. For instance, we have thousands of real estate agents that wish that buyer calls notify not only themselves and/or their assistants, but also the local lender they are working with.

Multiple notifications ensures follow up, and increased productivity by automatically aligning yourself with partners you work with.